Hard disk encryption products from GuardianEdge Technologies: Encryption Anywhere Hard Disk and Encryption Plus Hard Disk products, formerly known as PC Guardian products.The Mac version of Computrace does not interfere with PGP Desktop and there is not an interaction.Users should be especially sensitive to installing Computrace (the commerically available product) or Lojack for Laptops (the consumer branding of Computrace) on any non-enterprise grade or older machine since the BIOS module is not likely to be present.Using CompuTrace in MBR mode is not compatible. PGP Desktop is compatible only with the BIOS configuration of CompuTrace.Absolute Software's CompuTrace laptop security and tracking product (on some hardware).If you experience or hear of any problems, please send them to following software is known to not be compatible (in any way, shape or form) with PGP Desktop: IS&T has not seen any issues occurring with Apple updates occurring since 10.6.5 on PGP-encrypted Macs. If you would like to know more, email OS X 10.6.5 and later If you experience an issue, recovery has been fairly quick, however, you may need to seek assistance depending on your technical comfort level. We recommend users running PGP to wait a few days prior to installing any Apple Update so that compatibility issues can be determined by IS&T. Make sure you are running Apple OS X 10.6.5 or higher. There have been compatibility issues between PGP Whole Disk Encryption and Apple OS X, which have caused some computers to become unbootable. Symantec has stated on their support forums that version 10.2 of PGP will support Windows 7 SP1, but they haven't announced a release date for version 10.2 as yet. While it is too soon to consider these issues as failures by PGP at this point, the bottom line is that IS&T at MIT isn't yet supporting SP1 for Windows 7 and the combination of Windows 7 SP1 and PGP 10 isn't supported by either Microsoft or Symantec (the company that owns PGP). No particular incompatibility issues have been documented. There have been some instances of problems occurring while installing SP1 on Windows 7 computers with PGP-encrypted drives, but there were also instances of there being no problems. The Service Pack was made available by Microsoft in February. While PGP 10 is fully supported on Windows 7 "SP 0" systems, it is not yet supported on systems running Windows 7 with Service Pack 1 installed. If you aren't sure whether you are running the 32 bit or 64 bit version of Windows 7, you can find out via the 2 simple steps here. If you already have PGP, installation requires nothing more than downloading and running the installer. It is available for download via IS&T's website. To be ready for Service Pack 1, which will be released the end of June 2011, you will need to install the latest version of PGP, which is version 10.1.2. It's imperative to make and verify a good backup of your computer before encrypting its hard drive. When the license is authorized, the features enabled are displayed by clicking Details for each feature.Īfter installation completes, you are prompted to enable PGP for the account.Q: What are the known compatibility issues with PGP Desktop? Answerīecause PGP Desktop modifies a computer's Master Boot Record (MBR), other applications that modify a computer's MBR are unlikely to interact well with PGP.The license number will be correctly entered into all six "License Number" fields. Note: To avoid typing errors and make the authorization easier, copy the entire license number, put the cursor in the first "License Number" field, and paste. Enter the 28-character license number (e.g.Enter Authorized Company for the Organization.Click Next to begin the Setup Assistant.For a list of Manual Authorization codes, see the bottom of this article.Īfter installation completes and your system is rebooted, you are prompted to enable PGP for the account.
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